Section 1: •Overview •Problem Definition: Why use a structured problem-solving approach, problem solving methodology, defining the problem, problem statement, examples and best practices •Team Exercise •Share Team Results Section 2: •Problem Structuring (Concept and Practice), structure, quality logic sheets, examples •Team Exercise •Priorization, why prioritize, methods, examples •Team Exercise Section 3: •Issue Analysis and work plan (concept), worksheet, tactics for successful issue analysis •Synthesis and recommendations: action steps, pyramids, and arguments"
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